*ROBBING CUSTOMERS IS THE LOWEST OF THE LOW*I have used cafe India for years and regret to say it has dropped its standards and services a disappointing level, I have used this place for very last time ordered a xl kebab last night (which comes with a bottle of juice) with salad and sauce on the side nothing too difficult. When it arrived i was greeted with a price tag of 21.50 which I paid with hesitation took inside and looked at it it was dry old meat, half cooked chips and no sauce or salad I called them only to be told oh someone would bring it down later also questioned the price and told that I was charged for the juice and the sauce and salad by mistake an extra 5. Told them wasn't good enough and to come back with money and to take the meal away, waited all night called a couple of times but still no refund. Went back next day to see manager (jumped up a**hole) who tried to tell me that he called but I never answered he also blamed the delivery driver and the girl answering the phones. When I asked for my money was told yeah I need the food back which was in the back of car(thought he had me there) I gave it to him, eventually got my money and the best apology he could muster was "yeah it is what it is". Disgusting and filthy arrogant man, so buyers beware he is a thief .
Best Indian takeaway out there. Give them a try. Really is awesome. Prices are standard, quality is amazing. Also the staff are really nice. It's a busy place so probably hard to hear what people are saying at times. If you've had a bad experience. I'd give them a try again! You won't regret it.
Messed up order, so we called them. Owner lied about what we ordered then was verbally aggressive over phone.Shocking customer service.Will never go there again.
Very bad customer service, was made to feel like their mistake was my fault and was spoke to in an awful manner. Had put up with the slow delivery service in the past but the manner in which i was spoke to by a staff member tonight has ensured I most definitely will not be using this takeaway again.
Foods always over an hour, pizzas are pre made pizza bases which are like cardboard, prices are too dear, order is normally wrong or has items missing and to top it off the customer service is terrible !! Do not listen to customer complaints, zero percent telephone manner and hang up on you whenever they can't be arsed. Wouldn't recommend anymore !
India burnside is a UK Cafe based in Rutherglen, Scotland. India burnside is located at 222 Stonelaw Rd, Rutherglen, Glasgow G73 3SA, UK.
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